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Ask, Listen, Empathize

How To Conduct Better 1:1s

Ask, Listen, Empathize
00:00 / 09:22

About this Session

One-on-one meetings are a great way to build a connection with your team. To make these meetings more productive, whatever the topic at hand is, you can learn to ask better questions, listen more attentively, and empathize. By creating a safe space for your employees, you build genuine connections and solve problems more efficiently. These coaching tools can help you conduct better 1:1s and empower your employees to become more creative problem solvers.

Key Takeaways

1) Ask: identify your employee’s needs, understand the root of the challenges, and provide them with the support they need

2) Listen: make sure the person knows you’re giving them your full attention

3) Empathize: create a safe space for your employee and communicate that you can put yourself in their shoes

Reflection Questions 

These questions are meant to coach you through examples from your own life. They will help you think through issues you face. Be true to your feelings and realities when answering them. We will provide you with comments on how to dive deeper in your reflections to maximize the benefits from coaching. 

Think of your 1:1s with one specific employee, what 3 questions can you ask them to provoke analysis and reflection?

How will these questions provoke analysis and reflection?

What can you do to remind yourself to listen and empathize during the meeting rather than interject?

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